The terms “we,” “us,” “our,” and “The Shelter” refer to The Shelter, LLC, a Virginia limited liability company. The term the “Site” refers to theshelter.life and its associated materials, services, online groups, social media accounts, and communities. The term “user,” “you” and “your” refers to site visitors, customers, and any other users of the site.


The Shelter is a website where users may access materials; share stories; give and receive community support and advice; and join a community of people that are committed to change, personal growth, and self-discovery as a result of considering an affair, having an affair, trying to end an affair, or being freshly out of an affair (the “Service”).


Use of the Site, including all materials presented herein and all online services provided by The Shelter, is subject to these Terms. These Terms apply to all users of the Site. By using the Site or Service and/or ordering a service from the Site, you agree to these Terms, without modification, and acknowledge reading them.


Use of the Site + Service

To access or use the Site, you must be 21 years or older and have the requisite power and authority to enter into and agree to these Terms. Children and young adults under the age of 21 are prohibited from using the Site.


Notice and Disclaimer of Liability

Information provided on the Site and through the Service are subject to change. The Shelter makes no representation or warranty that the materials, resources, or information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current or error-free. The Shelter disclaims all liability for any inaccuracy, error, or incompleteness in the Content.


The Shelter is not responsible for any misinterpretation of the information provided through the Site, Content, or Service, or any consequences resulting from such use. While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, we are not responsible for any errors or omissions, or for the results obtained from the use of the information available through the Site, Content, or Services. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to, warranties of performance, merchantability, and fitness for a particular purpose.


The Content available through the Site and Service is provided for informational purposes only and should not be used for therapy purposes; the Content is not intended as a replacement for medical or psychological assessment and treatment. The Site and Service is not to be used as a substitute for consultation with a licensed, professional psychologist, or other professional health or medical provider.


The use of the Site and Service does not imply or establish any type of doctor/patient relationship. No diagnosis or treatment is being provided by use of the Site or Service. The use of the Site or Service does not constitute nor offer any specific medical or psychological advice whatsoever to anyone, and is not intended for that use.


In no event will The Shelter, or the partners, agents, or employees thereof, be liable to you or anyone else for user of the Site, Content, or Services; any decision made or action taken in reliance on the information provided through the Site, Content, or Services; or, for any consequential, special, or similar damages.


Certain links in this Site connect to other websites, which are maintained by third parties over whom The Shelter has no control. The Shelter makes no representations as to the accuracy or any other aspect for information contained in other websites.


Certain materials provided on or hosted by the Site have been prepared or maintained by third parties. The Shelter makes no representations as to the accuracy or any other aspect of information contained in any such materials. Your use of any materials or information provided through the Site, Content, or Services is at your own risk.


Account Creation

In order to use the Service, you are required to provide information about yourself including your name, street address, email address, and username and password to use in connection with the Site and Services. You will also be required to affirm that you are at least 21 years of age or older. Additionally, you must designate an account avatar to create your account. You agree that any registration information you provide in connection with the Site will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. The Shelter reserves the right to refuse service based on your provision of inaccurate account information.


Lawful Purposes

You may use the Site and Service for lawful purposes only. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.


You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only.


You shall not post or transmit through the Site or Service any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.


Refusal of Service

The Shelter reserves the right to refuse service to any order, person or entity without obligation to assign reason for doing so. The Shelter may at any time change or discontinue any aspect or feature of the Site, Content, or Service.


Order Confirmation

When you pay for a product or Service, we will email you to confirm the placement of your order and provide details concerning your order. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.


Subscriptions & Renewal

You may select the desired type of subscription from your User Account page under the Subscription tab. All subscriptions will renew automatically upon the close of the then-current subscription term and will renew for a period equal to the length of the selected subscription type. If subscription prices change, you will be notified thirty (30) days before the new price goes into effect.


Cancellations & Refunds

You may cancel your subscription at any time by visiting your User Account page under the Subscription tab. The Shelter is unable to issue refunds for subscription time that has not been used as of the date the cancellation request is received.


Should your membership be cancelled due to a violation of these Terms, our Moderation Policy, or our Privacy Policy, you will not a refund for used or unused portions of your membership subscription. You are solely responsible for understanding and complying with these Terms, our Moderation Policy, and our Privacy Policy.


Service Description                                                   

We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions of any Service, including the date and time of any event or the availability of any scheduled event, service, or participant (e.g., an expert). We reserve the right to refuse or cancel any order with an incorrect price listing.


Material You Submit to the Site

As part of the Services, we provide account holders with the opportunity to participate in online groups, forums, and discussions. Through these Services, account holders will have the opportunity to initiate discussions, ask or answer questions, post comments in response to other users, and engage in private messaging with other users. Any information that a user chooses to provide on these platforms, including comments, posts, messages to other users, usernames, avatars, or signatures is considered “User Content.”


You may not copy, distribute, or otherwise share any User Content available through the Site or Service. Any attempt to copy or “scrape” user data or User Content from the Site using automated processes, “bots,” or any other method, is prohibited.


You may not provide, post, share, or otherwise disclose any Personal Information about yourself through the Site or Service. You may not post or share any User Content that provides or discloses any Personal Information about yourself. Should you provide, post, share, or otherwise disclose any Personal Information about yourself in violation of these Terms, The Shelter is not responsible for any damages, liabilities, or consequences resulting from or relating to, directly or indirectly, such disclosure. The Shelter reserves the right to moderate any violation of these Terms in accordance with its moderation policy, available at theshelter.life/moderation (which shall be incorporated into these Terms by reference).


Bullying, “doxing,” violent language, or discrimination based on race, religion, culture, sexual orientation, gender, or identity is not tolerated on the Site or Service. Any User activities or Content that engages in or promotes any of the foregoing behavior is prohibited under these Terms. The Shelter reserves the right to remove from the Site and Service any Materials or User Content that it deems a violation of these Terms.


You shall not upload, post, or otherwise make available as User Content any artwork, photos or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right and the burden of determining that any Materials are not so protected rests entirely with you.  You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission and shall indemnify The Shelter from any claim against The Shelter resulting from your posting of Materials to the site. For all Materials submitted by you, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.


You are responsible for ensuring that any User Content you provide, post, share, or otherwise disclose complies with these Terms and our Moderation Policy. The Shelter reserves the right to remove from the Site and Service any Materials or User Content that it deems a violation of these Terms. The Shelter also reserves the right to take disciplinary action as described in its Moderation Policy for any violation of these Terms.


Intellectual Property Rights to Your Materials

We claim no intellectual property rights over the Material you provide as User Content. However, the act of posting Material conveys a perpetual, worldwide, royalty-free license to The Shelter to use that Material as posted and as described in the Privacy Policy. You retain copyright and any other rights you may rightfully hold in any Material which you submit through the Service. By submitting Material to through the Site, you agree to hold The Shelter harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you or The Shelter regarding the Materials or any User Content you have submitted.


Our Intellectual Property

With the exception of User Content described in the section entitled “Intellectual Property Rights to Your Materials,” all Content provided through the Site or Service are the intellectual property of The Shelter or third parties who have contracted with The Shelter. The Content, the Site, the Service, and our brands are protected by United States trademark, trade dress, and copyright law. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, or perform, or in any way exploit in any format whatsoever any of the content of the Site or the Service, in whole or in part without our prior written consent. You may not remove any trademark, copyright, or other notice from the content of the Site or the Service.


We reserve the right to immediately remove you from the Service, without refund, and to pursue all available legal remedies against you if you are caught violating this intellectual property policy.


Changed Terms

We may at any time amend these Terms. Such amendments are effective immediately upon notice to you by us posting the new Terms on this Site. Any use of the Site or Service by you after being notified means you accept such amendments. We reserve the right to update any portion of our Site and Service, including these Terms at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms.


Limitation of Liability

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Service. Additionally, The Shelter is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability.


The foregoing applies even if The Shelter has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall The Shelter’s cumulative liability to you exceed the total purchase price of the Service you have purchased from The Shelter, and if no purchase has been made by you The Shelter’s cumulative liability to you shall not exceed $100.


Third Party Resources

The Site and the Service may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with The Shelter. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.



You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.


Effect of Headings

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.



No waiver of any of the provisions of this Agreement by The Shelter shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by The Shelter.



All notices, requests, demands, and other communications relating to the Terms shall be in writing and properly addressed as follows:

The Shelter, LLC

1751 Pinnacle Dr.

Suite 600

McLean, VA 22102


Governing Law; Venue; Mediation

The Terms shall be construed in accordance with, and governed by, the laws of the State of Virginia. The exclusive venue for any mediation or court proceedings based on or arising out of this Agreement shall be Virginia. You agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to the Terms by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which you and The Shelter may agree. You further agree that your good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy.


Recovery of Litigation Expenses

If any legal action is brought for the enforcement of the Terms, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of the Terms, the prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.



If any term, provision, covenant, or condition of the Terms is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Terms shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.



These Terms bind and inure to the benefit of The Shelter’s successors in interest and assignees. These Terms are not assignable, delegable, sub-licenseable or otherwise transferable by you. Any transfer, assignment, delegation or sublicense by you is invalid.






Moderation Policy

Be kind

Everyone who belongs to The Shelter is going through a very difficult period in their life. If you’re having a hard day, we get it. But no matter what, please be kind to other members.


We do not tolerate bullying, violent language, or discrimination based on race, religion, culture, sexual orientation, gender, or identity. In other words, be cool.


Respect others’ privacy

In order to be open, honest and vulnerable, we must trust each other. That means all conversations that happen in The Shelter must stay in The Shelter. If we learn that the private conversations that happen in The Shelter are being shared outside of The Shelter by any member, we reserve the right to immediately kick the violating member out for the protection of the whole community and the violating member will not receive any refunds.


Keep your identifying info private

Please keep all identifying information, like your real name, location, job, spouse’s name, children’s names, etc. private. Sharing your age, gender, and what you generally do for a living are fine. Also, remember that interacting with our social media accounts may not be private; it is your responsibility to protect your privacy both inside and outside The Shelter.


The forum doesn’t allow you to share photos, videos, or links for privacy reasons, so don’t ask for an exception!


If you work in the mental health or medical fields, please do not share that information with the group. We don’t want your advice or insights to be interpreted as medical advice.


Cursing is OK

Cursing at someone in The Shelter is not OK, but cursing in frustration is perfectly fine. Sometimes, there is no substitute for telling everyone that screaming “Fuck!” into a pillow is a great stress reliever.


Jerks will be kicked out

If a member violates any rules laid out in the Terms & Conditions or this Moderation Policy, they will be warned once. If it happens again, they will be kicked out and banned from re-joining. Also, they won’t get any refunds.